Banquet Captain: Orchestrate Elegant Events

Arizona Grand Resort & Spa; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Arizona Grand Resort & Spa is seeking a polished banquet leadership professional to design and direct daily banquet operations in a four-diamond setting. You will supervise setup, service, and breakdown, ensuring every detail aligns with resort standards and client expectations.

With 2+ years leading banquet teams, you will mentor staff, manage labor forecasts, and maintain a high level of professionalism and polish befitting a premier destination in Phoenix.

Qualifications

• High school diploma or equivalent required.
• Two-plus years leading banquet teams.
• Maricopa County Food Service Worker card required.
• Arizona Title IV Alcohol Certification required.
• Familiarity with Resort Standards and AAA Diamond benchmarks.

Responsibilities

• Design and lead the daily rhythm of banquet functions from start to finish.
• Direct a team through setup, service, and breakdown with precision.
• Collaborate with departments and clients to ensure every detail hits its mark.
• Oversee banquet checks, labor forecasts, and function reviews with accuracy.
• Mentor and train junior hospitality staff to uphold four-diamond service.

Skills

Leadership

Communication under pressure

Hospitality knowledge

Professionalism

Education

High school diploma or equivalent

Job description

Arizona Grand Resort & Spa is seeking a polished banquet leadership professional to design and direct daily banquet operations in a four-diamond setting. You will supervise setup, service, and breakdown, ensuring every detail aligns with resort standards and client expectations.

With 2+ years leading banquet teams, you will mentor staff, manage labor forecasts, and maintain a high level of professionalism and polish befitting a premier destination in Phoenix.