Banquet Captain: Lead Exceptional Events

CMC Hotels; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Holiday Pay

401K program

Health Insurance

Dental and Vision Coverage

Hotel Room Discounts

Job summary

CMC Hotels is seeking a motivated Banquet Captain for our brand-new Westin property in Raleigh, NC. The role focuses on planning dining events, managing F&B service, and addressing guest requests and concerns with a focus on service excellence.

The position requires banquet and hotel experience, strong communication, and the ability to supervise staff, coordinate with culinary teams, and uphold health and safety standards within a fast-paced event environment.

Qualifications

• Strong work ethic and a desire to succeed.
• Outstanding customer service skills required.
• Must be flexible and have reliable transportation.
• Ability to lift, pull and push moderate weight up to 50 lbs.
• Good communication skills and ability to multi-task.
• Previous banquet experience preferred.
• Previous hotel experience a plus.
• Clean Background Check.

Responsibilities

• Plan dining events and manage F&B service.
• Tend to guest requests and complaints.
• Supervise banquet staff and ensure room is set and left clean.
• Prepare room for function and manage seating diagrams.
• Coordinate with culinary/ catering teams on schedule and changes.
• Follow health and safety regulations.
• Assist with bar back duties as required.

Skills

Customer service

Communication

Flexibility

Reliability

Team leadership

Job description

CMC Hotels is seeking a motivated Banquet Captain for our brand-new Westin property in Raleigh, NC. The role focuses on planning dining events, managing F&B service, and addressing guest requests and concerns with a focus on service excellence.

The position requires banquet and hotel experience, strong communication, and the ability to supervise staff, coordinate with culinary teams, and uphold health and safety standards within a fast-paced event environment.