Banquet Captain — Event Operations Lead

Levy Restaurants, Inc.; Philadelphia (Philadelphia County); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Descripción de la vacante

Levy Restaurants, Inc. is seeking a Banquet Captain to lead the front-of-house banquet team for events at The Franklin Institute.

You will act as the on-floor lead during setup, service, and breakdown, coordinating with the Banquet Manager and events staff to ensure smooth, professional execution. The role requires strong leadership, clear communication, and the ability to read and execute BEOs, with availability for evenings, weekends, and holidays based on event schedules.

Formación

• Previous banquet, catering, restaurant, or hospitality experience preferred.
• Supervisory or lead experience is a plus.
• Strong leadership and guest-service skills.
• Ability to read and execute BEOs accurately.

Responsabilidades

• Review BEOs and event details before each function.
• Lead pre-shift meetings and assign staff.
• Oversee room setup to meet specifications.
• Coordinate with culinary/BOH on pull sheets and service flow.
• Direct banquet service and maintain hospitality standards.
• Serve as primary on-floor contact during events.
• Monitor event timing and adjust staffing as needed.
• Ensure spaces and storage are organized and safe.
• Supervise breakdown and return equipment.
• Conduct final walkthrough to confirm items are not left behind.
• Address guest concerns and escalate as needed.
• Support training and day-to-day direction of staff.
• Follow food safety, alcohol service, sanitation, safety, and cash-handling rules.
• Complete event reports and communicate notes to management.

Conocimientos

Leadership

Communication

Organization

Guest service

BEO interpretation

Team coordination

Stamina

Scheduling

Descripción del empleo

Levy Restaurants, Inc. is seeking a Banquet Captain to lead the front-of-house banquet team for events at The Franklin Institute.

You will act as the on-floor lead during setup, service, and breakdown, coordinating with the Banquet Manager and events staff to ensure smooth, professional execution. The role requires strong leadership, clear communication, and the ability to read and execute BEOs, with availability for evenings, weekends, and holidays based on event schedules.