Banquet Captain

1440 Multiversity; Scotts Valley (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

1440 Multiversity in Scotts Valley, CA is seeking a Banquet Captain to lead the day-to-day execution of programs, events, and food and beverage experiences across our campus.

This hands-on supervisory role directs the team through setup, service, and breakdown, ensuring rooms are ready, guests are cared for, and operations run smoothly.

You will coordinate with Culinary, Front Office, and Programs teams, coach hourly staff, and help deliver the Deep Hospitality 1440 is known for.

Qualifications

• Minimum 2 years of hospitality, banquet, or guest-service experience.
• Prior lead or supervisory experience preferred.
• Able to direct and work alongside the team.
• Strong guest service and communication skills.

Responsibilities

• Lead assigned programs and events from setup through completion.
• Direct and work alongside team members during room setup, service, breaks, receptions, and breakdown.
• Ensure event spaces are ready, clean, safe, and set according to plan.
• Monitor timing, service flow, staffing, and guest needs throughout the event.
• Collaborate with Culinary, Front Office, Program Experiences, Production, Facilities, and other teams to keep things running smoothly.
• Provide day-to-day direction, coaching, and training to hourly team members.
• Respond to guest and client requests and help resolve issues in the moment.
• Maintain accurate BEOs, event information, consumption, inventory, and other operational details.
• Support inventory tracking, shipping and receiving, and event-related packages.
• Contribute to campus operations as part of a one-team environment.

Skills

Guest service

Leadership

Communication

Organization

Flexibility

Tools

Event management systems

Job description

Banquet Captain

Scotts Valley, CA | Full-Time | Hourly | Non-Exempt

About the Role

1440 Multiversity is looking for a Banquet Captain to help lead the day-to-day execution of programs, events, and food and beverage experiences across our campus.

This is a hands-on supervisory role. You'll lead from the front - coordinating the team, timing, room setup, service, and guest needs while also jumping in alongside the team to get the work done. From setup through breakdown, the Banquet Captain helps make sure the details come together and our guests receive the Deep Hospitality 1440 is known for.

What You'll Do

• Take the lead on assigned programs and events from setup through completion.
• Direct and work alongside team members during room setup, food and beverage service, coffee breaks, receptions, classes, room transitions, cleanup, and breakdown.
• Make sure event spaces are ready, clean, safe, and set according to the plan.
• Keep an eye on timing, service flow, staffing, and guest needs throughout the event and adjust when needed.
• Work closely with Culinary, Front Office, Program Experiences, Production, Facilities, and other teams to keep things running smoothly.
• Provide day-to-day direction, coaching, and training to hourly team members and help build a confident, capable team.
• Respond to guest and client requests and help resolve issues in the moment.
• Maintain accurate BEOs, event information, consumption, inventory, and other operational details.
• Support inventory tracking, shipping and receiving, and event-related packages and supplies.
• Help support other areas of campus operations when needed - we're very much a one-team environment.

What We're Looking For

• At least 2 years of hospitality, banquet, event, food and beverage, program, or guest-service experience.
• Previous lead or supervisory experience is preferred.
• Someone who is comfortable giving direction and rolling up their sleeves to work alongside the team.
• Strong guest service and communication skills.
• Ability to stay organized and calm when priorities change or several things are happening at once.
• Confidence working with guests, clients, faculty, and team members.
• Experience with BEOs, event-management systems, or banquet operations is a plus.
• Availability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and occasional split shifts.

Why 1440?

1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every booking serves our community and advances our mission of creating hope for living well.

At 1440, hospitality is more than service - it's Deep Hospitality, an authentic and genuine care for others. We're looking for people who want to be part of creating meaningful experiences while learning, growing, and having some fun along the way.

Live Well. Lead Well. Love Well. Work Well. Wonder Well.