Banquet Captain: Lead Inspiring Event Experiences

1440 Multiversity; Scotts Valley (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

1440 Multiversity in Scotts Valley, CA is seeking a Banquet Captain to lead the day-to-day execution of programs, events, and food and beverage experiences across our campus.

This hands-on supervisory role directs the team through setup, service, and breakdown, ensuring rooms are ready, guests are cared for, and operations run smoothly.

You will coordinate with Culinary, Front Office, and Programs teams, coach hourly staff, and help deliver the Deep Hospitality 1440 is known for.

Qualifications

• Minimum 2 years of hospitality, banquet, or guest-service experience.
• Prior lead or supervisory experience preferred.
• Able to direct and work alongside the team.
• Strong guest service and communication skills.

Responsibilities

• Lead assigned programs and events from setup through completion.
• Direct and work alongside team members during room setup, service, breaks, receptions, and breakdown.
• Ensure event spaces are ready, clean, safe, and set according to plan.
• Monitor timing, service flow, staffing, and guest needs throughout the event.
• Collaborate with Culinary, Front Office, Program Experiences, Production, Facilities, and other teams to keep things running smoothly.
• Provide day-to-day direction, coaching, and training to hourly team members.
• Respond to guest and client requests and help resolve issues in the moment.
• Maintain accurate BEOs, event information, consumption, inventory, and other operational details.
• Support inventory tracking, shipping and receiving, and event-related packages.
• Contribute to campus operations as part of a one-team environment.

Skills

Guest service

Leadership

Communication

Organization

Flexibility

Tools

Event management systems

Job description

1440 Multiversity in Scotts Valley, CA is seeking a Banquet Captain to lead the day-to-day execution of programs, events, and food and beverage experiences across our campus.

This hands-on supervisory role directs the team through setup, service, and breakdown, ensuring rooms are ready, guests are cared for, and operations run smoothly.

You will coordinate with Culinary, Front Office, and Programs teams, coach hourly staff, and help deliver the Deep Hospitality 1440 is known for.