Banquet Captain

Tandem Hospitality Group, LLC; Longmont (CO); On-site; USD 20,000 - 29,000; Full time

Job summary

Tandem Hospitality Group, LLC invites applications for a Banquet Captain at Hotel Longmont. This full-time position oversees banquet events from setup to breakdown, serving as the main liaison for guests and meeting planners to ensure an outstanding dining experience.

The role emphasizes guest service excellence, team coordination, cash handling, and maintaining high standards of presentation and safety. Experience in food and beverage is preferred.

Qualifications

• One year of prior experience in food and beverage preferred.
• Prior guest service training.
• Knowledge of proper food handling.
• Strong written/verbal communication skills.
• Positive, upbeat attitude / personality.

Responsibilities

• Oversee all aspects of a banquet function from setup to breakdown and serve as the main contact for the meeting planner or host.
• Maintain high standards of guest service to ensure a positive experience from start to finish.
• Coordinate two-way communication between client and banquets team.
• Handle daily cash deposits securely.
• Create a service-first work environment and ensure high-quality dish presentation.
• Ensure cleanliness of front-of-house areas and proper setup of dining/buffet tables.
• Assign service tasks to servers and assist with clearing tables if needed.
• Anticipate guest and supply needs for each event and coordinate with kitchen staff as required.
• Be able to pour wine tableside and greet guests warmly.
• Adhere to grooming, appearance standards and safety policies.

Skills

Guest service

Staff supervision

Communication

Tools

Micros POS

MS Office

Google Suite

Job description

Banquet Captain - Hotel Longmont

Full Time

Reports to: Director of Food & Beverage

Salary: $18 per hour + 3% tip pool

Job Description

The Banquet Captain will oversee all aspects of a banquet function from set up to break down and be the point of contact for the meeting planner or host. The Banquet Captain is responsible for maintaining high standards of guest service and ensures that each and every guest has a positive experience from start to finish.

Job Responsibilities

• Assist with hiring, development, scheduling and training of banquet staff
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
• Provide a two-way communication between the client and the banquets team
• Properly handle daily cash deposits
• Create a service first work environment
• Ensure that every dish presented is of the highest quality
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service-related tasks to servers
• Bus tables and assist with processing dirty dishes if necessary
• Anticipate supply needs for each event (China, glass, silver, equipment, etc)
• Ensure dining and buffet tables are properly prepared for service
• Communicate to staff if the kitchen staff is running out of any items
• Be able to open and pour wine at tableside
• Performing basic cleaning tasks as needed
• Fill in for absent staff as needed
• Greet all guests warmly with an appropriate greeting
• Adhere to grooming and appearance standards consistently
• Understand and communicate products and services available at the Hotel
• Follow all company safety and security policies and procedures

Job Requirements

• One year of prior experience food and beverage preferred.
• Prior guest service training.
• Knowledge of proper food handling.
• Strong written / verbal communication skills.
• Positive, upbeat attitude / personality.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google) / POS systems (Micros)
• Must have some familiarity of basic cooking skills

Source: Tandem Hospitality Group