Banquet Captain

St Ives Country Club; Johns Creek (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to oversee events and ensure customer satisfaction. In this dynamic role, you will manage the setup and breakdown of function rooms, serve as the primary contact for guests, and promote teamwork among staff. If you have a professional attitude and a passion for delivering high service standards, this opportunity offers a chance to thrive in a fast-paced environment while making memorable experiences for guests.

Qualifications

• Must be at least 18 years old and possess a John Creek Pouring Permit.
• TIPS Certification required upon employment.

Responsibilities

• Oversee events and manage setup/breakdown of function rooms.
• Serve as the main contact for members and guests.
• Coordinate with kitchen staff to enhance customer experience.

Skills

Teamwork

Customer Service

Communication

Event Management

Education

High School Diploma

Job description

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Job Title: Banquet Captain

Department: F&B

Reports To: Banquet Manager; Director of Catering

FLSA: Non-Exempt

Job Summary:

The Banquet Captain oversees events (including weekends), manages setup and breakdown of function rooms, and ensures customer satisfaction in a timely, courteous, and efficient manner. The role promotes teamwork and ensures smooth event execution.

Responsibilities:

• Oversee events and manage setup/breakdown of function rooms
• Serve as the main contact for members/guests
• Conduct pre-shift meetings reviewing BEOs with staff
• Coordinate with the kitchen (sous chef) to enhance customer experience
• Open bottled wine for guests
• Assist with bussing and setting tables as needed
• Perform buffet setup and breakdown if required
• Communicate effectively with support staff and management
• Supervise banquet functions to ensure efficiency and smooth operation
• Ensure compliance with departmental and company policies
• Maintain knowledge of service requirements for functions
• Organize functions and prepare in accordance with standards
• Check storage areas for supplies, organization, and cleanliness
• Requisition additional supplies as needed
• Instruct staff on cleanliness standards
• Inspect function areas for cleanliness and proper setup; address deficiencies
• Manage staff attendance and coordinate breaks
• Assign stations and side work to servers
• Communicate changes throughout shifts
• Identify and delegate tasks to uphold standards
• Perform other duties as assigned

Work Environment:

• Stand for long periods, walk, climb stairs, and perform physical tasks including lifting up to 50 pounds
• Work in hot, humid, and noisy environments

Qualifications:

• Must be at least 18 years old
• John Creek Pouring Permit required
• TIPS Certification (application provided upon employment)
• Experience in food and beverage preferred
• Professional attitude, strong work ethics, team player
• Flexible scheduling and additional hours as needed
• Ability to perform tasks efficiently and calmly
• High service standards and order entry skills

Important: By submitting your resume, you authorize St Ives Country Club to verify your information. Misrepresentation may lead to application cancellation or termination.