Banquet Captain

Concord Hospitality Enterprises; Duluth (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team as a Banquet Captain at an esteemed hospitality firm! This role is perfect for individuals who are passionate about providing exceptional service and creating memorable experiences for guests. You'll lead a dedicated team, ensuring that every event runs smoothly and meets the highest standards of quality. With a focus on teamwork, communication, and guest satisfaction, you'll play a crucial role in enhancing the venue's reputation. This position offers opportunities for personal growth and development within a supportive and fun work environment. If you're ready to make a difference and thrive in a dynamic setting, this could be the perfect opportunity for you!

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K Options

Tuition Assistance

Discounted Room Rates

Training & Development

Career Advancement Opportunities

Qualifications

• Experience in hospitality or food service is preferred.
• Ability to lead and motivate a team effectively.

Responsibilities

• Supervise banquet staff and coordinate food service.
• Provide exceptional guest service and ensure satisfaction.
• Oversee event setup, execution, and clean-up.

Skills

Guest Service

Team Leadership

Communication

Food and Beverage Service

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Job description

Description

We are hiring a Banquet Captain.

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings, and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service.

Essential Functions:

1. Provide exceptional guest service to all customers.
2. Lead the team with motivation and direction and assure that all standards of quality are in place.
3. Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
4. Participate in good communication with guests with questions regarding the menu.
5. Deliver food and beverages from staging areas to guests as needed to assist the team.
6. Assist other servers during peak periods in delivering food and guest requests.
7. Train others on serving plated and reception style meal services (training provided).
8. Anticipate guests’ needs and monitor the guests' dining experience to ensure satisfaction with food and service.
9. Respond promptly and courteously to any requests.
10. Oversee setup, execution, and clean-up for an event.
11. Perform side work to prepare for upcoming events.
12. Ensure all service areas are kept clean and safe at all times.
13. Maintain a professional and personable appearance.
14. Perform other duties as assigned.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.