Banquet Captain

Hilton Garden Inn Hotel; Independence (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

OHM (O’Reilly Hospitality Management, LLC) manages the Hilton Garden Inn banquet operations and seeks a dedicated Banquet Supervisor to lead event service and guest satisfaction. You’ll coordinate room setups, decor, and serving order, while training and supervising wait staff to deliver flawless events.

The role requires strong leadership, excellent communication, and the ability to multitask under pressure during evenings, weekends, and holidays, with adherence to safety, security, and energy

Qualifications

• High school diploma/GED.
• 2 years of supervisory leadership experience.
• 1-year hospitality or banquet experience preferred.
• Ability to lift up to 50 pounds and stand/walk.

Responsibilities

• Requisition additional help based on the banquet schedule.
• Direct table setups, decorations, and serving order.
• Ensure servers are prepared and service is timely, quiet, and courteous.
• Supervise and train wait staff and setup team.
• Actively participate in room setup and service.
• Manage banquet check control and inventory equipment.
• Comply with security, safety, emergency, and energy procedures.
• Meet and greet hotel guests, ensuring their needs are met.
• Operate the banquet department in the manager's absence.
• Follow company policies and embrace O’Reach, Green Team, Guest Service, and other company cultures.
• Perform other duties as required.

Skills

MS Office

Leadership

Communication

Multitasking

Education

High school diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

14 days ago Requisition ID: 6873

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

• Requisition additional help based on the banquet schedule.
• Direct table setups, decorations, and serving order.
• Ensure servers are prepared and service is timely, quiet, and courteous.
• Supervise and train wait staff and setup team.
• Actively participate in room setup and service.
• Manage banquet check control and inventory equipment.
• Comply with security, safety, emergency, and energy procedures.
• Meet and greet hotel guests, ensuring their needs are met.
• Operate the banquet department in the manager's absence.
• Follow company policies and embrace O’Reach, Green Team, Guest Service, and other company cultures.
• Perform other duties as required.

Skills & Abilities:

• Proficient in Microsoft Office (Word, Excel).
• Knowledge of restaurant functions including food planning, sanitation, security, and personnel management.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask, prioritize, and work well with a variety of personality types.

Hours:

• Scheduling may vary, including nights, weekends, and holidays.

Education & Experience:

• High school diploma/GED.
• 2 years of supervisory leadership experience.
• 1-year hospitality or banquet experience preferred.

Physical Requirements:

• Ability to lift up to 50 pounds and perform tasks involving walking or standing.

Physical Activity:

• Includes stooping, kneeling, crouching, reaching, standing, walking, lifting, and repetitive motions.

Environmental Conditions:

• Indoor work with potential exposure to temperature changes.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.