Banquet Captain

Atrium Hospitality LP; Greenville (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to enhance guest experiences through effective event planning and execution. This role involves directing banquet staff, ensuring service excellence, and maintaining high standards for event setups. Ideal candidates will have a background in customer service and banquet food service, along with leadership skills. The company values teamwork and offers a supportive environment for growth and development. Join a dynamic team dedicated to delivering memorable events and experiences for guests while enjoying various benefits and opportunities for career advancement.

Benefits

Career Growth & Learning

Daily Pay option

401k plans with company match

Comprehensive Health Coverage

Paid Time Off/Vacation Holiday

Qualifications

• Previous customer service and banquet food service experience required.
• Ability to lift, pull, and push up to 50 pounds.

Responsibilities

• Directs table setup and ensures service standards are met.
• Plans serving order and maintains communication with guests.

Skills

Customer Service

Banquet Food Service

Leadership

Education

High School diploma or equivalent

Tools

Audio-Visual Equipment

Job description

Hotel:

Greenville Embassy Suites

670 Verdae Blvd

Greenville, SC 29607

Position: Banquet Captain

Employment Type: Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Profile:

Reports To: Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience by planning and implementing the serving details for the event.

Work Performed:

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;
• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;
• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;
• Ensures the servers are ready to serve the meal when it’s prepared;
• Set-ups, serves and/or breaks down coffee breaks, receptions, and other special functions as assigned;
• Maintain communication with the guest contact person for guest needs;
• Set-up, operate and dismantle audio-visual equipment;
• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;
• Able to perform job of Banquet Associate and Banquet Bartender;
• Able to understand departmental forecasting to ensure appropriate staffing levels;
• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;
• Ensures service standards are being followed and takes corrective action when they are not;
• Guide, direct, and motivate banquet staff;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management;
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

Six months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

What’s In It For You?

At Atrium Hospitality, we believe in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, overcome challenges together, and embrace new ideas to improve.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Get Paid When You Need It - Daily Pay option available.
• Invest in Your Future - 401k plans with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off/Vacation Holiday - Enjoy exclusive Atrium Traveler discounts to explore new destinations.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy