Banquet Captain

Atrium Hospitality; Greenville (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to enhance guest experiences through exceptional service and meticulous planning. In this role, you will orchestrate banquet events, ensuring every detail is executed flawlessly, from table setups to managing staff. This position offers a dynamic work environment where teamwork and flexibility are key. With a strong emphasis on career growth, the company promotes from within and provides comprehensive health coverage, daily pay options, and a supportive culture that values innovation and respect. If you are passionate about hospitality and eager to make a difference, this opportunity is for you.

Benefits

Career Growth & Learning

Daily Pay Option

401k Plans with Company Match

Comprehensive Health Coverage

Paid Time Off/Vacation Holiday

Qualifications

• Previous customer service and banquet food service experience required.
• Food Safety and Alcohol certifications needed within 90 days.

Responsibilities

• Directs banquet setup and ensures service standards are met.
• Communicates with guests and manages banquet staff effectively.

Skills

Customer Service

Banquet Food Service

Leadership

Communication

Education

High School Diploma or Equivalent

Tools

Audio-Visual Equipment

Job description

Hotel:

Greenville Embassy Suites 670 Verdae Blvd Greenville, SC 29607 Banquet Captain Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Profile:

Reports To: Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;

• Ensures the servers are ready to serve the meal when it's prepared;

• Set-ups, serves and/or breaks down coffee breaks, receptions, and other special functions as assigned;

• Maintain communication with the guest contact person for guest needs;

• Set-up, operate and dismantle audio-visual equipment;

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;

• Able to perform the job of Banquet Associate and Banquet Bartender;

• Able to understand departmental forecasting to ensure appropriate staffing levels;

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;

• Ensures service standards are being followed and takes corrective action when they are not;

• Guide, direct, and motivate banquet staff;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management;

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

Six months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for the duration of the scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends, and holidays.

What’s In It For You?

At Atrium Hospitality, we believe in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, overcome challenges together, and embrace new ideas to improve.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Get Paid When You Need It – Daily Pay option available.
• Invest in Your Future – 401k plans with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off/Vacation Holiday – Enjoy exclusive Atrium Traveler discounts to explore new destinations.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Privacy Policy