Banquet Captain

Valleyforge; Salt Lake City, King of Prussia (UT, Montgomery County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated event coordinator to provide exceptional customer service during banquets and meetings. In this role, you will be responsible for ensuring all events run smoothly, from setup to guest satisfaction. Your ability to work in a fast-paced environment while maintaining professionalism will be key to your success. This opportunity offers a dynamic work atmosphere where your contributions will make a significant impact on guest experiences. If you are passionate about hospitality and enjoy working in a vibrant setting, this position is perfect for you.

Qualifications

• Responsible for providing excellent customer service to guests at events.
• Must be able to stand and exert fast paced mobility for several hours.

Responsibilities

• Acts as lead employee for events, ensuring guest needs are met.
• Maintains professional appearance and oversees banquet area setup.

Skills

Customer Service

Event Coordination

Fast Paced Mobility

Communication Skills

Education

High School Graduate or Equivalent

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for providing excellent customer service to guests as you ensure events and meetings are prepared in accordance with expectations as recorded in the Banquet Event Form (BEO). Assists in the set up of events with Banquet Servicers and Housemen.

• Acts as lead employee for event, working to ensure all guest needs are met and event plan is successfully completed.
• Review guest count and menu by referring to the Banquet Event Order Form (BEO form)
• Sets tables according to the BEO form
• Maintains overall professional appearance of the banquet area, set up of various buffets and food stations
• Responsible for observing Casino standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions and buffets
• May present, open and pour wine when serving guests
• Attends staff meetings and training sessions, as required, to increase performance and knowledge
• Stores and maintains all equipment in proper fashion
• Ensures guest satisfaction at the banquets and events.
• Must be able to speak, read, write, and understand English.
• Ability to be self directed and make decisions.
• Must be able to stand and exert fast paced mobility for period of up to four hours in length.
• Adhere to all company policies as defined by the Employee Handbook.
• Maintain a professional appearance at all times, clean and well groomed per standard.
• Answer questions and relate requests/complaints to supervisor/manager.
• Assists supervisor/manager as needed with tasks associated with events.
• Performsmiscellaneous duties as directed by supervisor/manager.

Qualifications

• High School graduate or equivalent.
• Must be able to stand and exert fast paced mobility for several hours.
• Must be abe to obtain certifications and licenses required for the position

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.