Banquet Captain

Raines Company; Columbia (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Banquet Captain to supervise events and enhance guest experiences. In this dynamic role, you will ensure the smooth operation of banquet services, coordinate food delivery, and maintain high standards of cleanliness and safety. The ideal candidate will possess strong communication and organizational skills, a positive attitude, and the ability to work flexible hours, including weekends and holidays. Join a company that values relationships and offers opportunities for career advancement in a rewarding culture.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points-based bonus

Daily pay

Employee Referral bonus program

Opportunities for career advancement

Qualifications

• Previous hotel or related experience preferred.
• Must pass TIPS and food handler certifications.

Responsibilities

• Supervise staff and ensure proper setup for banquet events.
• Coordinate food service and handle guest complaints.
• Oversee food and beverage service and maintain cleanliness.

Skills

TIPS certification

Food handler certification

Computer proficiency

Strong communication skills

Organization skills

Attention to detail

Education

High school diploma or GED

Job description

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Position Summary:

The Banquet Captain is responsible for supervising staff, operations, and guest experiences at banquet events in hotel spaces, restaurants, and private functions.

We offer

• Medical/Dental/Vision benefits
• Generous PTO program
• Points-based bonus
• Daily pay
• Employee Referral bonus program
• Opportunities for career advancement within a recognized, rewarding culture

Established in 1988, Raines has grown into a management and investment company owning leading hotel brands and boutique hotels, maintaining a family-oriented culture focused on building relationships with associates, partners, and communities.

Essential Job Functions

1. Inspect banquet rooms and stations for setup, sanitation, and safety.
2. Ensure readiness and proper setup.
3. Meet clients and guests, verify reservations, and escort guests.
4. Coordinate food service between kitchen and staff.
5. Ensure proper food temperature and presentation.
6. Handle guest complaints and act as liaison during events.
7. Assign and complete opening/closing duties.
8. Conduct pre-event meetings with staff.
9. Oversee food and beverage service, monitor staff, and troubleshoot as needed.
10. Operate POS system, manage billing, and post accurately.
11. Audit checks, monitor staffing, serve guests, and manage inventory.
12. Follow food safety regulations and operate hotel systems.
13. Maintain cleanliness and perform opening/closing procedures.
14. Handle cash procedures and ensure legal compliance.
15. Engage guests professionally, adhere to grooming standards, and assist other hotel F&B teams.
16. Resolve guest issues and perform additional tasks as directed.

Education

High school diploma or GED required.

Experience

Previous hotel or related experience preferred.

Hours

Varied schedule, including weekends and holidays.

Skills & Abilities

• Pass TIPS and food handler certifications.
• Computer proficiency and ability to lift up to 30 pounds.
• Legal age to serve alcohol.
• Flexible availability, positive attitude, professional appearance.
• Strong communication, organization, and attention to detail skills.

Additional Information

Raines is an Equal Opportunity Employer, committed to diversity and inclusion, and maintains a drug-free workplace. Pre-employment background checks are required.