Banquet Captain

The Westin Rancho Mirage; Morristown (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a proactive Banquet Captain to lead banquet operations in a prestigious hotel. This role involves coordinating events, supervising staff, and ensuring guest satisfaction through exceptional service. The ideal candidate will thrive in a fast-paced environment, possess strong leadership skills, and be detail-oriented. Join a dynamic team where your contributions will enhance guest experiences and elevate the quality of events. If you are passionate about hospitality and ready to take on a leadership role, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in banquet operations, with supervisory experience.
• Strong leadership and communication skills essential for team motivation.

Responsibilities

• Coordinate and oversee all aspects of banquet and event operations.
• Supervise banquet staff and ensure high standards of service and presentation.

Skills

Leadership Skills

Communication Skills

Organizational Abilities

Food and Beverage Knowledge

Banquet Software Familiarity

Tools

Microsoft Office Suite

Job description

Every team member of Dolphin Hotel Management has unique skills and contributes daily to improving our business and relationships with each other, our guests, and members of the local community.

If you are interested in joining our dynamic team, explore the opportunities available below.

Location: Morristown, NJ

Job Id:209

# of Openings:1

Job Title: Banquet Captain

Overview: The Madison Hotel is seeking a proactive and experienced Banquet Captain to oversee banquet operations within our prestigious establishment. As a Banquet Captain, you will play a crucial role in ensuring the smooth execution of events, meetings, and banquets in our 185-room hotel, which boasts 14,000 square feet of versatile meeting space. The ideal candidate will possess exceptional leadership skills, attention to detail, and a passion for delivering exceptional service.

Responsibilities:

Event Coordination: Coordinate and oversee all aspects of banquet and event operations, ensuring adherence to established standards and guest satisfaction.

Staff Supervision: Supervise banquet staff, including servers, bartenders, and setup crews, ensuring they are properly trained, motivated, and performing their duties efficiently.

Setup and Breakdown: Ensure proper setup of banquet rooms according to event specifications and hotel standards. Oversee breakdown and cleanup after events, ensuring timely and thorough completion.

Quality Assurance: Maintain high standards of service and presentation throughout all banquet functions. Conduct regular inspections to ensure adherence to quality and cleanliness standards.

Guest Interaction: Interact with guests to ensure their needs are met and that any issues or concerns are addressed promptly and professionally.

Inventory Management: Monitor and manage banquet inventory, including linens, equipment, and supplies. Coordinate with appropriate departments for replenishment as needed.

Safety and Compliance: Ensure compliance with health, safety, and sanitation regulations. Implement and enforce proper procedures to maintain a safe and secure environment for guests and staff.

Team Collaboration: Collaborate with other hotel departments, including sales, culinary, and housekeeping, to ensure seamless coordination of events and guest satisfaction.

Training and Development: Provide training, coaching, and ongoing development opportunities for banquet staff to enhance their skills and knowledge.

Administrative Tasks: Assist with administrative tasks such as scheduling, payroll, and reporting as needed.

Qualifications:

• Minimum of 2 years of experience in banquet operations, with at least 1 year in a supervisory role.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
• Knowledge of food and beverage operations, including service techniques and safety standards.
• Familiarity with banquet software and Microsoft Office suite is preferred.
• Must be available to work flexible hours, including evenings, weekends, and holidays.