Banquet Captain

Evergreen Alliance Golf; Chandler (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life Insurance

401(k) plan and match

Paid time off

Holiday pay

Employee discounts on food & beverages

Golf & tennis benefits

Career growth opportunities

Flexible schedules

Development opportunities

Job summary

Ocotillo Golf Club in Chandler, AZ is seeking a Banquet Captain to oversee all banquet and event operations. You will coordinate setups, liaise with clients and planners, supervise servers and support staff, and ensure flawless service from start to finish.

The ideal candidate has prior supervisory banquet experience, excellent organizational and communication skills, and the ability to work evenings and weekends.

Qualifications

• Previous experience as a Banquet Captain or in a similar supervisory role in the hospitality industry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of food and beverage service and event planning.

Responsibilities

• Plan and coordinate banquet and event operations to ensure successful execution of each event.
• Collaborate with planners, clients, and internal teams to understand requirements and expectations.
• Supervise banquet staff, including servers, bartenders, and support staff.
• Provide clear instructions to ensure exceptional service.
• Oversee setup and breakdown of banquet spaces with proper placement of tables, chairs, linens, and decorations.
• Conduct pre-event inspections to confirm all details are in place.
• Interact with clients and guests to meet needs and exceed expectations.
• Address issues promptly and professionally.
• Train and mentor banquet staff on service standards and procedures.
• Conduct pre-event briefings to communicate details and expectations.
• Monitor food and beverage service quality to meet or exceed standards.

Skills

Leadership

Communication

Organizational skills

Time management

Flexibility

Customer service

Job description

Club Location:

Ocotillo Golf Club - Chandler, AZ

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

The Banquet Captain at Ocotillo Golf Club oversees and coordinates all aspects of banquet and event operations. This role requires a detail-oriented, customer-focused professional with strong leadership skills and the ability to ensure seamless execution of events, from setup to breakdown.

Responsibilities:

• Plan and coordinate all aspects of banquet and event operations, ensuring the successful execution of each event.
• Collaborate with event planners, clients, and internal teams to understand event requirements and expectations.
• Supervise banquet staff, including servers, bartenders, and support staff.
• Provide clear instructions and guidance to ensure the team delivers exceptional service.
• Oversee the setup and breakdown of banquet spaces, ensuring proper placement of tables, chairs, linens, and decorations.
• Conduct pre-event inspections to ensure all details are in place.
• Interact with clients and guests to ensure their needs are met and expectations exceeded.
• Address any issues or concerns promptly and professionally.
• Train and mentor banquet staff on service standards, procedures, and customer interaction.
• Conduct pre-event briefings to communicate event details and expectations.
• Monitor the quality of food and beverage service to ensure it meets or exceeds standards.
• Address any service-related issues and implement improvements as needed.

Qualifications:

• Previous experience as a Banquet Captain or in a similar supervisory role in the hospitality industry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of food and beverage service and event planning.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout the portfolio
• Golf & Tennis benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.