Banquet Captain - URGENT HIRE

Clubatsnoqualmieridge; Meadowlark (UT); On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Job summary

Arcis Golf is seeking a Banquet Supervisor to oversee the performance of banquet staff, ensuring top service standards. You will train staff, coordinate service for events, and maintain guest relations to ensure a positive experience.

The role requires 1–2 years of banquet supervisory experience, excellent communication, and flexibility for evenings and weekends. Arcis Golf offers competitive wages and a comprehensive benefits package.

Qualifications

• 1–2 years banquet supervisory experience; excellent people and communication skills.
• Willingness to learn and perform new banquet event programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.

Responsibilities

• Supervises, trains and monitors the performance of assigned banquet staff; ensures procedures meet department and location standards.
• Maintains knowledge of service requirements for each function and communicates expectations to banquet staff.
• Greets guests upon arrival and assists in seating as required; maintains guest relations and ensures a pleasant visit.
• Recognizes and resolves guest complaints and concerns.
• Supervises event setup and breakdown; maintains cleanliness and organization of facility.

Skills

People skills

Communication skills

Job description

Club Location: Meadowlark Golf Club - Huntington Beach, CA Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

SUMMARY

Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.

Essential Functions

• Maintains complete knowledge of service requirements for assigned function and communicates expectations and to banquet staff.
• Supervisors banquet staff; ensures quality service is provided to guests.
• Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations.
• Recognizes and resolves guest complaints and concerns.
• Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• 1 to 2 years banquet supervisory experience; excellent people and communication skills. Proven experience supervising banquet staff in an event setting and demonstrated outstanding customer service.
• Must possess willingness to learn and perform new banquet event programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and interpret retail product labeling.
• Ability to speak effectively before groups of customers or associates of the organization.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

Pay Range: $16.90 - $30.00

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.

We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.