Rooftop Supervisor - Sundeck Social

White Lodging; Austin (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Day 1 Medical, Dental, Vision

Paid Parental Leave

Vacation and PTO with rollover

401(k) with company match

Life Insurance and Disability

DailyPay option

Wellness tools

Unlimited referral bonuses

Leadership development and tuition-re"

Room/dining/experiences discounts

Growth opportunities

Job summary

White Lodging is seeking a Sundeck Social Rooftop Supervisor in Austin to lead daily rooftop operations, ensuring guest-focused service and top hospitality standards.

You will coach associates, manage staffing, and uphold WLW training across shifts, in a high-volume environment with a luxury hospitality focus.

Qualifications

• Experience in a leadership or supervisory role within a high-volume restaurant.
• Strong organization, planning, and team development skills.
• Proficiency in Outlook, Excel, Word, and Micros POS systems.
• Excellent customer focus and problem-solving abilities.

Responsibilities

• Oversee the day-to-day rooftop operations, ensuring all service standards are consistently met.
• Lead by example and assist associates during service to maintain a hands-on and guest-focused approach.
• Implement and uphold all WLW training, certification materials, and scenography standards.
• Monitor dining times, seating rotations, and shift capacities to ensure smooth operations.
• Schedule and manage associates according to staffing guides and forecasts.
• Maintain accurate associate documentation, performance reviews, and REX/RAP evaluations.
• Promote teamwork, accountability, and a culture of hospitality through consistent communication and coaching.

Skills

Leadership

Team development

High-volume service

Outlook

Excel

Word

Micros POS

Customer focus

Problem-solving

Physical stamina

Education

College degree preferred

Tools

Micros POS

MS Office

Job description

Sundeck Social Rooftop Supervisor

Description

Sundeck Social Rooftop Supervisor brings private club energy to the rooftop, without the membership card. With access exclusive to hotel guests, every stay unlocks a terrace, a pool, and a community that feels instantly insider.

Reserved for the Checked-In.

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.

Responsibilities

• Oversee the day-to-day rooftop operations, ensuring all service standards are consistently met.
• Lead by example and assist associates during service to maintain a hands-on and guest-focused approach.
• Implement and uphold all White Lodging Way (WLW) training, certification materials, and scenography standards.
• Monitor dining times, seating rotations, and shift capacities to ensure smooth operations.
• Schedule and manage associates according to staffing guides and forecasts.
• Maintain accurate associate documentation, performance reviews, and REX/RAP evaluations.
• Promote teamwork, accountability, and a culture of hospitality through consistent communication and coaching.

What You’ll Bring

• Experience in a leadership or supervisory role within a high-volume restaurant.
• Strong organization, planning, and team development skills.
• Proficiency in Outlook, Excel, Word, and Micros POS systems.
• Excellent customer focus and problem-solving abilities.
• Ability to lift or carry up to 40 pounds and move between hot and cold environments as needed.
• College degree preferred.

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Life Insurance and Disability Insurance
• DailyPay option
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Restaurant Supervisor, you will help lead daily operations to deliver outstanding guest experiences, ensure smooth service execution, and foster an engaging and motivated team environment.

White Lodging is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all associates.