Banquet Captain

Sonesta Hotels; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hotel chain is seeking a Banquet Supervisor to oversee banquet events and staff. The ideal candidate will have a passion for hospitality, ensuring exceptional guest service and the successful execution of events. Responsibilities include coordinating banquet functions, monitoring staff, and maintaining cleanliness standards. This role requires flexibility in scheduling, including weekends and holidays.

Benefits

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Various Employee Perks and Discounts

Qualifications

• Two years of experience as a banquet server in a full-service hotel preferred.
• Experience in an upscale establishment is a plus.

Responsibilities

• Supervise and coordinate banquet staff activities.
• Ensure guest satisfaction and adherence to banquet event orders.
• Inspect function areas for cleanliness and quality.

Skills

Guest Service

Supervision

Communication

Education

High School Diploma or GED

Job description

Job Description Summary

In charge of the successful execution of all banquet events assigned by the Banquet Manager. Also responsible for assigned paperwork and other duties as needed.

Job Description

Supervise and coordinate the activities of the banquet staff to ensure the successful completion of all banquet functions. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment
• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling and reaching.
• Ability to stand during entire shift.

Expected Hours of Work
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.

Education and Experience
• Two years of experience as a banquet server in full service hotel preferred - preferably in an upscale establishment.
• High school diploma or General Education Degree (GED) preferred.

Principal Duties and Responsibilities (Essential Functions) include:

• Ensure that that the information in banquet event orders is accurate.
• Ensure that banquet staff members complete tasks in accordance to banquet event orders and Sonesta standards.
• Inspect functions areas and ensure the cleanliness of the public areas at all times.
• Engage and communicate with group representative throughout the function to ensure complete guest satisfaction.
• Communicate any changes to banquet event orders to all departments in a timely manner and coordinate the banquet set-ups and changes to schedules of
• Monitor staffing levels and adjust according to business demands.
• Post all banquet checks at end of day and turn in to Night Audit.
• Coordinate and time functions to ensure quality of food.

• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.

• Perform other duties or projects as requested by management.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.