A banquet captain, is responsible for serving food and drinks while overseeing operations at events and outings.
Their duties include but are not limited to:
- Greeting guests.
- Taking orders.
- Providing information to help with food and beverage selections.
- Presenting ordered choices in a prompt and efficient manner.
- Maintaining dining ambiance with an enthusiastic attitude.
- Helping guests find their seats.
- Assisting with planning events.
- Preparing and cleaning up the event.
- Responding to questions, complaints, and special requests.
- Setting up tables and event space before the event.
- Assisting with post-event clean up, inventory, food storage, and tear down.
- Ensuring that all guests are satisfied with their meals and drinks.
- Clearing tables and cleaning up the banquet hall after the event.
- Maintaining a clean and organized work area.
- Overseeing and setting up member events.
- Assisting with any other duties as assigned by the manager on duty.