Banquet Captain

Sam's Town Hotel & Casino, Shreveport; Shreveport (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading casino entertainment company is seeking a Banquet Captain to oversee service standards during events at Sam's Town Hotel & Casino in Shreveport. The role involves ensuring guest satisfaction, maintaining the banquet area's appearance, and performing basic math calculations. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Ability to perform basic mathematical calculations.
• Fluency in English is necessary.

Responsibilities

• Oversee service standards during events including meals and receptions.
• Review guest counts and menus via the Banquet Event Order (BEO).
• Ensure guest satisfaction and maintain a professional appearance.

Skills

Basic math skills

Fluency in English

Education

High School diploma or equivalent

Job description

2 days ago Be among the first 25 applicants

Company Description
Boyd Gaming Corporation has been successful in gaming jurisdictions across the United States and is one of the premier casino entertainment companies in the country. We continuously evolve to maintain our leadership position in the industry. Our success, business philosophies, and strategic planning enable us to maximize value for shareholders, team members, and communities.

Job Description
The Banquet Captain is responsible for overseeing service standards during events, including coffee breaks, meetings, meals, receptions, and buffets. Key duties include reviewing guest counts and menus via the Banquet Event Order (BEO), setting tables accordingly, maintaining the banquet area's professional appearance, and ensuring guest satisfaction. The role may involve wine service, equipment maintenance, and assisting with event-related tasks. Attendance at staff meetings and training is required to enhance performance and knowledge.

Qualifications include a high school diploma or equivalent, basic math skills, and fluency in English. The position requires self-direction, the ability to stand and move quickly for extended periods, and adherence to company policies. Maintaining a professional appearance and handling guest requests or complaints are essential responsibilities.

Qualifications

• High School diploma or equivalent
• Ability to perform basic mathematical calculations

Additional Information

All information will be kept confidential per EEO guidelines. Boyd Gaming is an Equal Opportunity Employer, committed to non-discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• General Business

Industries

• Gambling Facilities and Casinos