Banquet Attendant: Elevate Guest Experience

The Woodlands Resort; Wild Ridge (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Dental coverage

Vision insurance

401(k) with matching

Hotel room discounts

Job summary

The Woodlands Resort, a Curio Collection by Hilton property in the Houston area, is hiring an Banquet Server to assist banquet events. You will set up rooms, greet guests, serve meals and beverages, and ensure guest satisfaction while adhering to service standards.

Responsibilities include attending pre-event roll calls, assisting coworkers, and maintaining accuracy in linen and serviceware setup. The role requires physical stamina, teamwork, and strong guest relations skills.

Qualifications

• Hotel industry experience preferred.
• Ability to maintain guest relations and etiquette.
• Attention to service standards and presentation.

Responsibilities

• Set up banquet room as instructed by Supervisor, including linen, serviceware and glassware.
• Attend roll call meetings before events to learn function details and guest expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve food and/or beverages per Supervisor’s direction to ensure consistency.
• Abide by all state, federal and corporate rules for serving alcohol.
• Replenish beverages and check guest satisfaction during service.
• Reset banquet room after function according to Supervisor’s specs.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Team player

Guest service

Communication skills

Menu knowledge

Stamina

Education

High school diploma or equivalent (preferred)

Tools

Beverage equipment operation

Coffee maker operation

Job description

The Woodlands Resort, a Curio Collection by Hilton property in the Houston area, is hiring an Banquet Server to assist banquet events. You will set up rooms, greet guests, serve meals and beverages, and ensure guest satisfaction while adhering to service standards.

Responsibilities include attending pre-event roll calls, assisting coworkers, and maintaining accuracy in linen and serviceware setup. The role requires physical stamina, teamwork, and strong guest relations skills.