Bankruptcy Operations Lead

Newrez; Tempe (AZ); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer贡献

401(k) Retirement plan with employer 匹

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Emergency and Disaster Fund for team

Job summary

Newrez is seeking a Supervisor Bankruptcy to lead a team of Bankruptcy Case Managers in our Tempe, AZ area. You will oversee daily operations, ensure timely processing, and drive process improvements while training staff on industry standards and investor guidelines.

You will manage reporting, conduct annual reviews, and coordinate with attorneys on escalated issues, contributing to efficient project outcomes and accurate data analyses.

Qualifications

• Bachelor’s degree preferred.
• 6+ years of bankruptcy or mortgage service-related experience.
• 1-2 years of management experience.

Responsibilities

• Supervise a staff of multiple Bankruptcy Case Managers.
• Develop and maintain up-to-date policies and procedures.
• Identify areas for process improvement and help implement new processes.
• Train new hires on systems of record, investor guidelines, and industry standards.
• Use reporting to manage the team and adjust reporting as necessary.
• Provide personnel coaching and conduct annual reviews.
• Act as Bankruptcy point of contact for other departments and attorneys.
• Track and analyze departmental data and report activities.
• Assist with attorney billing and invoice approval.

Skills

Analytical skills

Organizational skills

Communication skills

Research skills

Multi-tasking

Education

Bachelor’s degree, preferred

Job description

Newrez is seeking a Supervisor Bankruptcy to lead a team of Bankruptcy Case Managers in our Tempe, AZ area. You will oversee daily operations, ensure timely processing, and drive process improvements while training staff on industry standards and investor guidelines.

You will manage reporting, conduct annual reviews, and coordinate with attorneys on escalated issues, contributing to efficient project outcomes and accurate data analyses.