Part-Time Teller - Customer Service & Digital Banking

Citi; New York (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi in Queens, NY is seeking a part-time Branch Service representative to deliver friendly, efficient customer service and handle banking transactions. You will identify referral opportunities, educate clients on digital options, and uphold rigorous compliance and security standards.

The role emphasizes teamwork, problem-solving, and a strong customer focus within a Citi branch environment.

Qualifications

• Demonstrated sales and customer service experience.
• Money handing experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on clients' financial goals.
• Educate clients on Citi digital and self-service offerings.
• Adhere to bank policies and regulatory procedures to safeguard assets.
• Meet client needs and manage issues, escalating when needed.
• Maintain knowledge of client accounts and products.

Skills

Sales experience

Customer service

Money handling

Team collaboration

Education

High School diploma or equivalent

Job description

Citi in Queens, NY is seeking a part-time Branch Service representative to deliver friendly, efficient customer service and handle banking transactions. You will identify referral opportunities, educate clients on digital options, and uphold rigorous compliance and security standards.

The role emphasizes teamwork, problem-solving, and a strong customer focus within a Citi branch environment.