Banking Teller & Accounts Associate - Growth & Service

First Citizens Community Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401k with company match

Paid time off

Life insurance

Disability insurance

Aflac supplemental plans

Employee Assistance Program

Job summary

First Citizens Community Bank is seeking a Universal Associate to support teller/new accounts duties, customer service, and cash handling across office locations in Northern Kentucky. You will open deposits, process transactions, and help meet customer financial needs while upholding bank standards.

The role requires basic Office skills and a willingness to travel between branches; a high school diploma or equivalent is preferred, with one year of related experience appreciated.

Qualifications

• Proficiency with Microsoft Office Suite and the ability to learn position-related systems and software.
• Ability to effectively use general office equipment.
• One year customer service and cash handling experience. (preferred)
• High school diploma or equivalent educational experience. (preferred)

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions in a professional, accurate, and efficient manner.
• Exemplify FCCB’s standard of delivering exceptional customer service every time.
• Assess customer's financial needs and suggest Bank services and products.
• Actively participate in and promote the Bank’s sales culture and referral programs.
• Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
• Follow proper procedures and complete tasks in compliance with banking regulations.
• Identify customer needs and develop solutions to exceed customer goals and expectations.
• Constructively interact with co-workers.

Skills

Customer service

Cash handling

MS Office

Learn new systems

Adaptability

Education

High school diploma or equivalent

Job description

First Citizens Community Bank is seeking a Universal Associate to support teller/new accounts duties, customer service, and cash handling across office locations in Northern Kentucky. You will open deposits, process transactions, and help meet customer financial needs while upholding bank standards.

The role requires basic Office skills and a willingness to travel between branches; a high school diploma or equivalent is preferred, with one year of related experience appreciated.