Personal Banking Advisor: Client Growth & Service

First Financial Bank; Kentucky; On-site; USD 25,000 - 29,000; Full time

Job summary

First Financial Bank in Kentucky seeks a Retail Client Service Associate to open and maintain accounts and perform teller duties as needed. You will engage clients through conversations and follow-ups, supporting sales and service goals and working with internal teams to deliver the First Financial Bank Experience.

The role requires 2-3 years of client service and sales experience in retail, a high school diploma or GED, and preferred associate’s degree.

Qualifications

• 2-3 years client service experience in a retail environment.
• 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or general education degree (GED) is required.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Engage clients through active calling, conversations, and follow-up.
• Support sales and service goals through collaboration with teammates and other departments.
• Provide digital assistance for clients using the bank's online platform.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Customer service

Sales

Communication skills

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

First Financial Bank in Kentucky seeks a Retail Client Service Associate to open and maintain accounts and perform teller duties as needed. You will engage clients through conversations and follow-ups, supporting sales and service goals and working with internal teams to deliver the First Financial Bank Experience.

The role requires 2-3 years of client service and sales experience in retail, a high school diploma or GED, and preferred associate’s degree.