Customer-Focused Teller & Accounts Associate

First Citizens Community Bank; Northern (KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k with company match

Paid time off; paid holidays

Life and disability insurance

Aflac supplemental plans

Employee Assistance Program

Job summary

First Citizens Community Bank is hiring for a Universal Associate (Teller/New Accounts) to deliver courteous service and process transactions efficiently. You will assess customer needs and promote bank products while maintaining accurate balances and compliance with regulations.

The role includes handling deposits, cash, and branch duties across various shifts, with a ~35 hour work week and annual hours target. Competitive benefits apply.

Qualifications

• One year customer service and cash handling experience preferred.
• Ability to use Microsoft Office Suite.
• Ability to quickly learn position-related software.
• Ability to effectively use general office equipment.
• High school diploma or equivalent educational experience preferred.

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions accurately and efficiently.
• Assess needs and suggest bank services and products.
• Promote the bank's sales culture and referral programs.
• Maintain daily transactions and balances; balance drawers accurately.
• Follow procedures compliant with banking regulations.
• Identify customer needs and develop solutions to meet goals.
• Interact constructively with coworkers.
• Open and maintain deposit accounts for consumers and businesses.

Skills

Customer service

Cash handling

Microsoft Office

Quick learner

Office equipment

Education

High school diploma

Job description

First Citizens Community Bank is hiring for a Universal Associate (Teller/New Accounts) to deliver courteous service and process transactions efficiently. You will assess customer needs and promote bank products while maintaining accurate balances and compliance with regulations.

The role includes handling deposits, cash, and branch duties across various shifts, with a ~35 hour work week and annual hours target. Competitive benefits apply.