Banking Telemarketing Sales Specialist

Oriental Bank; Puerto Rico; Teletrabalho; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Oriental Bank in Bayamón, Puerto Rico seeks a telemarketing sales representative to promote investment and business banking products by phone, achieve department and personal sales goals, and train new staff. The role requires at least one year of telemarketing or customer service experience, strong interpersonal and telephone skills, and solid knowledge of bank policies and compliance.

You will respond to referrals, place outbound calls, prospect new accounts, and complete sales documents while

Qualificações

• Minimum one year experience in telemarketing or customer service.
• Successful completion of DSR II Curriculum Requirements.
• Strong inter-personal and telephone skills.
• Advanced knowledge of bank policies, procedures, regulations and compliance.
• The ability to perform work pace appropriate to a given workload.

Responsabilidades

• Sells all investment and business banking products via telephone.
• Responsible for achieving department sales and personal goals.
• Provides sales training and support to new, less experienced representatives.
• Responds to TSR referred calls from existing or prospective customers with the intent to close sales.
• Places outbound calls from designated lists to secure new customer relationships for the bank.
• Prospects new account relationships, deposits and loans.
• Completes accurate fulfillment documents for closed sales.
• Conducts frequent new customer satisfaction surveys.
• Maintains current on all bank products, policies and procedures.
• Complies with state telemarketing regulations and department service quality standards.

Conhecimentos

Telemarketing

Sales

Customer service

Descrição da oferta de emprego

Oriental Bank in Bayamón, Puerto Rico seeks a telemarketing sales representative to promote investment and business banking products by phone, achieve department and personal sales goals, and train new staff. The role requires at least one year of telemarketing or customer service experience, strong interpersonal and telephone skills, and solid knowledge of bank policies and compliance.

You will respond to referrals, place outbound calls, prospect new accounts, and complete sales documents while