Banking Support Specialist: Expert Customer Care

Glacier Bank; Ronan (MT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) plan

Job summary

Glacier Bank in Ronan, Montana is looking for a Customer Support Specialist to provide exemplary customer service by handling inquiries, resolving account issues, and promoting bank products. The ideal candidate will possess strong organizational skills and effective communication abilities, ensuring a reliable service experience. This position requires a high school diploma and offers an extensive benefits package including medical, dental, and paid time off.

Qualifications

• High degree of attention to detail and excellent organizational skills.
• Ability to prioritize and organize heavy workload and demonstrate effective time-management skills.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Answer incoming telephone inquiries providing prompt service.
• Process telephone transfer requests, ACH inquiries, and online banking resets.
• Refer services and products to meet customer needs.

Skills

Attention to detail

Organization

Customer service

Time management

Communication

Education

High school diploma or equivalent

Job description

Glacier Bank in Ronan, Montana is looking for a Customer Support Specialist to provide exemplary customer service by handling inquiries, resolving account issues, and promoting bank products. The ideal candidate will possess strong organizational skills and effective communication abilities, ensuring a reliable service experience. This position requires a high school diploma and offers an extensive benefits package including medical, dental, and paid time off.