Banking Store Lead — Customer Experience & Ops

TD; Collegeville (PA); On-site; USD 33,000 - 46,000; Full time

Job summary

TD Bank in Collegeville, PA is seeking a Store Supervisor to oversee day-to-day team activities, ensure operational excellence and compliance. You will manage teller and platform operations, coach staff, and drive customer relationships with advisory sales.

A track record in supervision and service is essential. The role requires a HS Diploma or GED (undergraduate degree preferred) with 2+ years of customer-facing or sales experience; Notary license is preferred.

Qualifications

• HS Diploma or GED required; undergraduate degree preferred
• 2+ years related experience working with customers and/or sales in any capacity
• Notary License (preferred)
• Strong organization and multi-tasking skills
• Excellent verbal and written communication skills

Responsibilities

• Supervise day-to-day team activities to ensure operational excellence
• Lead and coach team to deliver personalized service and advice
• Oversee teller, platform and customer escalations
• Drive sales and deepening relationships through advisory conversations
• Ensure regulatory compliance and risk management in store operations

Skills

Supervisory experience

Customer service

Sales abilities

Education

HS Diploma or GED

Notary License (preferred)

Job description

TD Bank in Collegeville, PA is seeking a Store Supervisor to oversee day-to-day team activities, ensure operational excellence and compliance. You will manage teller and platform operations, coach staff, and drive customer relationships with advisory sales.

A track record in supervision and service is essential. The role requires a HS Diploma or GED (undergraduate degree preferred) with 2+ years of customer-facing or sales experience; Notary license is preferred.