Banking Specialist: Customer Service & Sales (No Weekend)

Freedombankva; Reston (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A regional banking institution in Virginia is seeking a Universal Banker responsible for processing customer transactions and ensuring excellent service. The ideal candidate will have strong interpersonal and customer service skills, with at least three years of experience in customer-facing roles, preferably within a bank. Responsibilities include engaging customers, processing transactions, and providing solutions for their banking needs. This position requires attention to detail and the ability to work well both independently and in a team setting.

Qualifications

• Minimum of three years customer service experience or two years in a banking environment.
• Strong interpersonal skills for building relationships.
• Proficient in handling cash and transactions.

Responsibilities

• Engage customers to understand their banking needs.
• Process transactions accurately and efficiently.
• Assist with account service needs.

Skills

Communication Skills - Interpersonal

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

Computer Skills

Job description

A regional banking institution in Virginia is seeking a Universal Banker responsible for processing customer transactions and ensuring excellent service. The ideal candidate will have strong interpersonal and customer service skills, with at least three years of experience in customer-facing roles, preferably within a bank. Responsibilities include engaging customers, processing transactions, and providing solutions for their banking needs. This position requires attention to detail and the ability to work well both independently and in a team setting.