Banking Concierge & Teller Specialist

Presidential Bank; Reston (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Presidential Bank in Reston, Virginia is seeking a Universal Banker responsible for efficient transaction processing and exceptional customer service. The role combines teller operations and customer service, focusing on client satisfaction and branch goals. Ideal candidates will have extensive customer service experience, cash handling skills, and proficiency in Microsoft Office. The bank offers a team environment and flexible scheduling within its operational hours. Knowledge of banking systems is a plus.

Qualifications

• Strong customer service orientation.
• Prior experience in customer service is strongly preferred.
• Sales-oriented professional demeanor with a strong focus on customer needs.
• Excellent verbal and written communication skills; bilingual is a plus.
• Experience handling cash or financial transactions is preferred.
• Proficiency in Microsoft Office required.
• Strong attention to detail with a commitment to professionalism.

Responsibilities

• Process transactions efficiently while providing exceptional customer service.
• Balance assigned cash daily and follow cash handling procedures.
• Verify customer identification and documents for transactions.
• Prepare required Bank Secrecy Act documentation.
• Contribute to individual and branch performance goals.
• Assist in opening and closing the branch as needed.

Skills

Customer service orientation

Sales-oriented demeanor

Verbal communication skills

Written communication skills

Cash handling experience

Microsoft Office proficiency

Education

4-6 years of banking experience

Tools

Core banking systems knowledge

Job description

Presidential Bank in Reston, Virginia is seeking a Universal Banker responsible for efficient transaction processing and exceptional customer service. The role combines teller operations and customer service, focusing on client satisfaction and branch goals. Ideal candidates will have extensive customer service experience, cash handling skills, and proficiency in Microsoft Office. The bank offers a team environment and flexible scheduling within its operational hours. Knowledge of banking systems is a plus.