Universal Banker II: Full‑Service Banking & Client Growth

SouthState Bank; Richmond (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

SouthState Bank in Richmond, Virginia is seeking a Universal Banker to serve as a single point of contact for customers’ financial needs. The role combines teller and FSR responsibilities, requiring exceptional customer service skills, cash handling expertise, and a commitment to fostering customer relationships.

Ideal candidates will have at least 18 months of cash handling experience and a High School diploma. The position operates in an open lobby area, ensuring a dynamic and customer-centric environment.

Qualifications

• At least eighteen months of teller or cash handling experience.
• Six months of customer relationship building or sales experience.
• Good interpersonal skills and ability to read, write, speak, and understand English.

Responsibilities

• Serves customers quickly, accurately, and confidentially.
• Processes transactions for savings, checking, and loan accounts.
• Resolves customer problems and complaints with courtesy and discretion.

Skills

Customer service

Cash handling

Sales experience

Interpersonal skills

Computer skills

Education

High School diploma or equivalent

Job description

SouthState Bank in Richmond, Virginia is seeking a Universal Banker to serve as a single point of contact for customers’ financial needs. The role combines teller and FSR responsibilities, requiring exceptional customer service skills, cash handling expertise, and a commitment to fostering customer relationships.

Ideal candidates will have at least 18 months of cash handling experience and a High School diploma. The position operates in an open lobby area, ensuring a dynamic and customer-centric environment.