Banking Specialist: Customer Care, Transactions & Cross-Sell

Gulf Coast Bank and Trust Company; Gretna (LA); Sur place; USD 28 000 - 42 000; Plein temps

Résumé du poste

Gulf Coast Bank & Trust Company in Gretna, LA seeks a Universal Banker dedicated to delivering accurate, timely customer service and smooth processing of financial transactions. You will handle cash, deposits, withdrawals, and basic product inquiries, while identifying customer needs and referring them to appropriate services.

As a frontline representative, you will explain product benefits, open accounts, and support onboarding efforts.

Qualifications

• High School diploma or equivalent required.
• Excellent verbal communication and math skills.
• Strong sales skills and customer-focused selling.
• Proficient with technology and banking software.
• Trustworthy with integrity.
• Solid understanding of customer service principles.

Responsabilités

• Cashes checks and disburses funds after verification of signatures and funds.
• Verifies endorsements and documents for legality.
• Issues cashier's checks and bank money orders.
• Balances cash drawers at end of shifts.
• Maintains a safe, secure workspace for negotiables and records.
• Processes credit and debit transactions and related banking services.
• Supports customers with account openings and product referrals.
• Educates customers on product benefits and services.

Connaissances

Verbal communication

Math skills

Sales skills

Technology proficiency

Trustworthiness

Customer service understanding

Formation

High School diploma or equivalent

Description du poste

Gulf Coast Bank & Trust Company in Gretna, LA seeks a Universal Banker dedicated to delivering accurate, timely customer service and smooth processing of financial transactions. You will handle cash, deposits, withdrawals, and basic product inquiries, while identifying customer needs and referring them to appropriate services.

As a frontline representative, you will explain product benefits, open accounts, and support onboarding efforts.