Universal Banker: Customer-Focused Banking Pro

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Crescent City (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The SouthState Bank in Crescent City, FL is seeking a Universal Banker to serve as a full service, single point of contact for customers' financial needs. The role combines teller and FSR duties to open accounts, process transactions, and expand customer relationships.

Knowledge of bank products, compliance with regulations, and delivering exceptional service are required. Strong cash handling, sales, and communication skills are essential to succeed in this role.

Qualifications

• High school diploma or equivalent required.
• Experience in cashiering and customer service preferred.
• Ability to read, write, speak, and understand English.

Responsibilities

• Process teller transactions accurately for savings, checks and loans.
• Open new deposit accounts and explain products and services.
• Resolve customer questions with courtesy and discretion and escalate when needed.
• Refer customers to additional services to grow relationships.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Education

High School diploma or equivalent

Job description

The SouthState Bank in Crescent City, FL is seeking a Universal Banker to serve as a full service, single point of contact for customers' financial needs. The role combines teller and FSR duties to open accounts, process transactions, and expand customer relationships.

Knowledge of bank products, compliance with regulations, and delivering exceptional service are required. Strong cash handling, sales, and communication skills are essential to succeed in this role.