Banking Services Specialist — Customer Focus & Growth

1stnatbk; Virginia; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision and life保险

Competitive salary

Paid Time Off and 11 holidays

Paid Parental Leave

401(k) Match Program and Pension Plan

Tuition Reimbursement

Comprehensive well-being benefits

Descripción de la vacante

First National Bank in Altavista, VA seeks a Financial Services Specialist to serve customers at the Main Branch. You will operate a teller window, process deposits and withdrawals, verify cash, and balance your drawer daily.

You will open new accounts, answer questions, explain products, and refer clients to other departments to meet banking goals. This role emphasizes service, accuracy, and regulatory compliance.

Formación

• High School diploma or equivalency required; Associate’s degree preferred
• Prior Teller experience and basic knowledge of relevant banking regulations preferred
• Working knowledge of Microsoft Office products

Responsabilidades

• Operate a teller window to serve the Bank's customers by processing deposits, withdrawals, loan payments, and cash verification with minimal errors
• Open new accounts, certificates of deposit, and other bank products; provide information and ensure proper paperwork is completed
• Handle customer questions or concerns and determine if supervisor input is necessary
• Perform daily branch functions including night deposits, ATM servicing, and bank opening/closing
• Provide additional customer services including Cashier's Checks, Travel Cards, Gift Cards and cross-sell bank products
• Follow directions from Management and comply with all policies and procedures

Conocimientos

Verbal communication

Interpersonal communication

Attention to detail

Problem solving

Educación

High School diploma or equivalency

Associate’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

First National Bank in Altavista, VA seeks a Financial Services Specialist to serve customers at the Main Branch. You will operate a teller window, process deposits and withdrawals, verify cash, and balance your drawer daily.

You will open new accounts, answer questions, explain products, and refer clients to other departments to meet banking goals. This role emphasizes service, accuracy, and regulatory compliance.