Customer-Focused Banking Specialist - Branch Services

First National Bank; Altavista (VA); Sur place; USD 35 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

11 Paid Holidays

Paid Parental Leave

401(k) Match

Pension Plan

Tuition Reimbursement

Telehealth

EAP

Long-Term Disability

Supplemental Plans

Résumé du poste

First National Bank in Altavista, VA is looking for a Financial Services Specialist to join the Main Branch. You will manage teller transactions, open accounts, and assist customers with questions while cross-selling bank services.

The role emphasizes accuracy, teamwork, and exceptional service in a fast-paced retail environment. The position requires a high school diploma or equivalent (associate degree preferred) and teller experience with basic banking regulations knowledge.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Prior teller experience and basic knowledge of banking regulations preferred.
• Working knowledge of Microsoft Office products.
• Be organized, detail-oriented, proactive, and capable of fast, accurate work with minimal supervision.
• Strong verbal and written communication skills with customers.

Responsabilités

• Operate teller window and process transactions with high accuracy.
• Open new accounts, CDs, and other bank products; explain options to customers.
• Address questions or concerns and escalate to Supervisor when needed.
• Balance cash drawer and perform branch tasks including night deposits and ATM servicing.
• Cross-sell bank products and refer clients to other departments as appropriate.
• Follow management directions and comply with all policies.

Connaissances

Cash Handling

Verbal Communication

Microsoft Office

Organizational Skills

Attention to Detail

Math Skills

Formation

High School Diploma or Equivalent

Associate’s Degree preferred

Outils

Microsoft Office

Description du poste

First National Bank in Altavista, VA is looking for a Financial Services Specialist to join the Main Branch. You will manage teller transactions, open accounts, and assist customers with questions while cross-selling bank services.

The role emphasizes accuracy, teamwork, and exceptional service in a fast-paced retail environment. The position requires a high school diploma or equivalent (associate degree preferred) and teller experience with basic banking regulations knowledge.