Banking Service Specialist: Customer Care & Transactions

Taylor Bank; West Ocean City (MD); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision plans

Health Savings Account with employer贡献

Employer-paid Life insurance

Disability insurance

401(k) with company match

Paid time off

Paid parental leave

Résumé du poste

Taylor Bank in West Ocean City, MD is seeking a full-time Service Specialist to service customers at our West Ocean City branch and nearby locations. You will handle everyday transactions and help customers with account needs.

The role requires strong communication, a professional appearance, and familiarity with Microsoft Office. Prior banking or customer service experience is a plus.

Qualifications

• High School Diploma or equivalent.
• Associate degree preferred.
• Prior customer service experience.
• Prior banking experience a plus.
• Familiarity with Microsoft Office Suite.
• Strong communication skills.
• Professional appearance.

Responsabilités

• Handle customer transactions, including deposits and withdrawals.
• Account maintenance such as address changes.
• Issue debit cards and respond to routine inquiries.
• Assist customers with digital banking navigation.
• Explain products and services and make referrals.
• Support day-to-day administrative and operational tasks.
• Additional tasks as assigned.

Connaissances

Customer service

Communication

Microsoft Office

Formation

High School Diploma or equivalent

Associate degree preferred

Outils

Microsoft Office Suite

Description du poste

Taylor Bank in West Ocean City, MD is seeking a full-time Service Specialist to service customers at our West Ocean City branch and nearby locations. You will handle everyday transactions and help customers with account needs.

The role requires strong communication, a professional appearance, and familiarity with Microsoft Office. Prior banking or customer service experience is a plus.