Bank Service Specialist — Customer Care & Digital Help

Taylor Bank; Maryland; Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, vision plans

Health Savings Account

401(k) with company match

Paid time off & parental leave

Resumo da oferta

Taylor Bank is seeking a friendly, customer-focused Service Specialist to join our Snow Hill, Maryland branch.

You will handle transactions, assist customers with accounts and digital banking, explain products, and support daily branch operations. This role emphasizes teamwork, reliability, and a professional appearance, with opportunities for growth and a comprehensive benefits package.

Qualificações

• High School Diploma or equivalent; Associate degree preferred.
• Prior banking experience a plus
• Familiarity with Microsoft Office Suite (Word, Excel)
• Strong communication skills
• A professional appearance

Responsabilidades

• Handling customer transactions, including deposits and withdrawals
• Account maintenance (e.g., address changes)
• Issuing debit cards
• Responding to routine account inquiries
• Assisting customers with digital banking navigation
• Explaining products and services and making referrals
• Supporting day-to-day administrative and operational tasks
• Additional tasks as assigned

Conhecimentos

Customer service

Communication skills

MS Office

Professional appearance

Formação académica

High School Diploma

Associate degree preferred

Descrição da oferta de emprego

Taylor Bank is seeking a friendly, customer-focused Service Specialist to join our Snow Hill, Maryland branch.

You will handle transactions, assist customers with accounts and digital banking, explain products, and support daily branch operations. This role emphasizes teamwork, reliability, and a professional appearance, with opportunities for growth and a comprehensive benefits package.