Banking Sales & Service Specialist

First Citizens Bank; Sun Valley (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

First Citizens Bank invites a customer-focused Sales and Service Representative to join our Sun Valley branch. You will handle transactions and customer requests, educate clients on banking tools, and partner with the sales team to identify referrals, all while delivering exceptional service.

The ideal candidate communicates well, adapts quickly to new technology, and collaborates across teams to support branch goals and customer satisfaction.

Qualifications

• High School Diploma or GED and at least 6 months of customer service experience.
• Knowledge of retail banking products and services.
• Bilingual English/Spanish encouraged to apply.

Responsibilities

• Provide transactions and customer service in the branch.
• Identify and refer sales opportunities to bank partners.
• Educate customers about bank capabilities, tools and resources.

Skills

Financial literacy

Retail banking knowledge

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

First Citizens Bank invites a customer-focused Sales and Service Representative to join our Sun Valley branch. You will handle transactions and customer requests, educate clients on banking tools, and partner with the sales team to identify referrals, all while delivering exceptional service.

The ideal candidate communicates well, adapts quickly to new technology, and collaborates across teams to support branch goals and customer satisfaction.