Banking Relationship Specialist – Grow Customers

Woodforest National Bank; Chesapeake (VA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid Time Away

Medical Coverage

ESOP and 401(k) Match in ESOP

Opportunities for Long-Term Growth

Job summary

Woodforest National Bank in Chesapeake, VA is seeking a Banker to act as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships. You will perform teller and account duties while promoting banking solutions and digital tools in a fast-paced branch environment.

The role emphasizes strong customer service, ownership of sales goals, and adherence to regulatory guidelines, with opportunities for local branch marketing and community engagement.

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Deliver strong retail performance by identifying customer needs and recommending bank solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Resolve customer inquiries at first contact with internal partners as needed.
• Maintain operational excellence through accurate transactions and account openings.

Skills

Retail Sales

Customer Service

Coaching & Feedback

Communication Skills

Flexible Hours

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Chesapeake, VA is seeking a Banker to act as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships. You will perform teller and account duties while promoting banking solutions and digital tools in a fast-paced branch environment.

The role emphasizes strong customer service, ownership of sales goals, and adherence to regulatory guidelines, with opportunities for local branch marketing and community engagement.