Banking Relationship Manager

Southern Michigan Bank & Trust; Sturgis (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Southern Michigan Bank & Trust seeks a branch-focused professional to deliver high-quality customer service, manage customer relationships, and process financial transactions. You will explain products, open/close accounts, and assist with loans while maintaining confidentiality and compliance.

The role emphasizes teamwork and staying prepared for daily branch duties in a busy environment. The position requires a high school diploma or GED, cash handling experience, and strong customer service

Qualifications

• High school diploma or GED is required.
• Cash handling experience in retail or financial services preferred.
• Customer service experience is highly preferred.

Responsibilities

• Build and maintain customer relations by providing high quality customer service.
• Interview customers to obtain information and proactively sell bank products.
• Open and close accounts using needs-based techniques.
• Assist customers with consumer loan options, applications, and closings.
• Assist with electronic services, wealth management and loan services referrals.
• Maintain a clean, professional work area and support lobby management.

Skills

Customer service

Relationship management

Communication

Cash handling

Retail banking knowledge

Education

High school diploma or GED

Job description

Southern Michigan Bank & Trust seeks a branch-focused professional to deliver high-quality customer service, manage customer relationships, and process financial transactions. You will explain products, open/close accounts, and assist with loans while maintaining confidentiality and compliance.

The role emphasizes teamwork and staying prepared for daily branch duties in a busy environment. The position requires a high school diploma or GED, cash handling experience, and strong customer service