Banking Product Delivery & Lifecycle Coordinator

The Cape Cod Five Cents Savings Bank; Hyannis (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

The Cape Cod Five Cents Savings Bank in Hyannis, MA seeks a Product Delivery Coordinator to align product delivery initiatives with lifecycle management while supporting governance and operational standards. You will work with the Director of Product Delivery to coordinate banking product implementations, vendor initiatives, and strategic projects.

You will manage documentation, reporting, testing coordination, vendor communications, and project governance to ensure timely, scoped, and compliant

Qualifications

• Bachelor's degree in Business Administration, Finance, Project Management, Information Systems, or related field; or equivalent experience.
• PMP, CAPM, Agile, Scrum, or similar certification preferred

Responsibilities

• Coordinate assigned product and service implementations, enhancements, operational initiatives, and projects from planning through implementation.
• Develop and maintain project plans, timelines, RAID logs, status reports, implementation checklists, and project documentation.
• Coordinate project meetings, agendas, meeting minutes, and action items.
• Monitor project progress and elevate risks, dependencies, and issues.
• Support product lifecycle activities including launches, enhancements, upgrades, and retirements.
• Coordinate vendor implementation activities, onboarding documentation, due diligence, recurring meetings, and performance tracking.
• Prepare and maintain executive presentations, committee materials, dashboards, and departmental reporting.
• Coordinate User Acceptance Testing (UAT), pilot activities, implementation readiness, training logistics, and post-production validation.
• Analyze operational processes and recommend improvements.
• Support change management and communication activities.
• Perform other duties as assigned.

Skills

Banking project coordination

Cross-functional coordination

Analytical thinking

Written and verbal communication

Executive reporting

Prioritization and time management

Microsoft Office Suite

Project management methodology

Relationship building

Confidentiality

Education

Bachelor's degree or equivalent experience in Business/Finance/PM/IS

Tools

Microsoft Office Suite

Job description

The Cape Cod Five Cents Savings Bank in Hyannis, MA seeks a Product Delivery Coordinator to align product delivery initiatives with lifecycle management while supporting governance and operational standards. You will work with the Director of Product Delivery to coordinate banking product implementations, vendor initiatives, and strategic projects.

You will manage documentation, reporting, testing coordination, vendor communications, and project governance to ensure timely, scoped, and compliant