Banking Product Delivery Lead

Mutual Bancorp; Hyannis (MA); On-site; USD 36,000 - 45,000; Full time

Job summary

Mutual Bancorp in Hyannis, MA seeks a Product Delivery Coordinator to coordinate product delivery initiatives, support product lifecycle management, and provide project governance and operational support for Banking Services.

Working with the Director of Product Delivery, the incumbent coordinates implementation of banking products, enhancements, vendor initiatives, operational improvements, and strategic projects while supporting product lifecycle management.

Qualifications

• Three to five years of banking, project coordination, product administration, business analysis, or operations experience.
• Experience coordinating cross-functional projects.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Experience preparing executive presentations and reports.
• Strong attention to detail and ability to manage competing priorities.
• Proficiency with Microsoft Office Suite.
• Project management methodology experience preferred.
• Ability to build effective relationships with internal and external partners.
• Ability to maintain confidentiality.

Responsibilities

• Coordinate assigned product and service implementations, enhancements, operational initiatives, and projects from planning through implementation.
• Develop and maintain project plans, timelines, RAID logs, status reports, implementation checklists, and project documentation.
• Coordinate project meetings, agendas, meeting minutes, and action items.
• Monitor project progress and escape risks, dependencies, and issues.
• Support product lifecycle activities including launches, enhancements, upgrades, and retirements.
• Coordinate vendor implementation activities, onboarding documentation, due diligence, recurring meetings, and performance tracking.

Skills

Project coordination

Cross-functional collaboration

Analytical skills

Communication skills

MS Office proficiency

Education

Bachelor's degree in Business Administration, Finance, Project Management, Information Systems, or related field

Tools

Microsoft Office Suite

Job description

Mutual Bancorp in Hyannis, MA seeks a Product Delivery Coordinator to coordinate product delivery initiatives, support product lifecycle management, and provide project governance and operational support for Banking Services.

Working with the Director of Product Delivery, the incumbent coordinates implementation of banking products, enhancements, vendor initiatives, operational improvements, and strategic projects while supporting product lifecycle management.