Banking Ops Specialist: Funds Transfer & ACH

Fhlbcin; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

Fhlbcin in Cincinnati seeks a Correspondent Services Specialist I to assist with Funds Transfers, ACH, Safekeeping, and Deposit Services, ensuring accurate processing and timely response to customer inquiries.

You will interact with internal staff, other banks, and service providers, document requests, and stay aligned with NACHA and Federal Reserve rules; strong detail orientation and problem solving are essential.

Qualifications

• Requires an Associate’s degree in business or equivalent.
• Three years of related work experience in financial services preferably.
• Proficient in Excel and Word; strong numerical accuracy.

Responsibilities

• Answer inquiries from staff and customers; document and process transaction requests (Funds Transfers, ACH, Safekeeping, Pledge, Deposit Services, overdrafts).
• Prepare documents for record retention and manage emails/logs; DocuSign familiarity preferred.
• Interacts with customers and bank departments to verify information affecting accounts (DDA, Funds Transfer, ACH, etc.).
• Stay current on NACHA, Federal Reserve, and securities regulations; participate in contingency planning and testing.
• Perform other duties as assigned.

Skills

Verbal and written communication

Attention to detail

Problem solving

Independent work

Education

Associate's degree in business

Tools

Microsoft Excel

Microsoft Word

Job description

Fhlbcin in Cincinnati seeks a Correspondent Services Specialist I to assist with Funds Transfers, ACH, Safekeeping, and Deposit Services, ensuring accurate processing and timely response to customer inquiries.

You will interact with internal staff, other banks, and service providers, document requests, and stay aligned with NACHA and Federal Reserve rules; strong detail orientation and problem solving are essential.