Banking Operations Associate — Correspondent Services

Federal Home Loan Bank of Cincinnati; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

The Federal Home Loan Bank of Cincinnati is looking for a Correspondent Services Specialist I to handle diversified duties and ensure proper processing of Correspondent Services activity.

This role involves answering inquiries from customers, documenting transactions, and ensuring compliance with relevant regulations. Qualifications include an Associate's degree and three years of related experience, along with strong communication and problem-solving skills.

Qualifications

• Three years related work experience in progressively responsible positions within the financial services industry is preferred.
• Must be able to perform moderately complex calculations and have strong attention to detail.
• Ability to prioritize workload and work well under pressure.

Responsibilities

• Answer inquiries from internal staff and customers, and document transactions.
• Prepare documents and process mailings to customers and external entities.
• Interact with customers to verify information related to accounts.

Skills

Knowledge of banking

Communication skills

Problem solving

Attention to detail

Education

Associate's degree in business

Tools

Excel

Word

Job description

The Federal Home Loan Bank of Cincinnati is looking for a Correspondent Services Specialist I to handle diversified duties and ensure proper processing of Correspondent Services activity.

This role involves answering inquiries from customers, documenting transactions, and ensuring compliance with relevant regulations. Qualifications include an Associate's degree and three years of related experience, along with strong communication and problem-solving skills.