Operations Specialist

Union Bank of VT/ NH; Morristown (VT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health, Dental, and Life Insurance

Short and Long-Term Disability

Company-matched 401K retirement plan

Bankers’ hours

Paid Federal Holidays

Job summary

Union Bank of VT/ NH in Vermont seeks a full-time Operations Specialist to handle customer calls and provide branch support for deposit products. You will work closely with team members to ensure accurate processing and exceptional service.

The role emphasizes problem solving, a service mindset, and a willingness to learn within a community-focused bank. Training and growth opportunities are available with competitive benefits.

Qualifications

• Proven math aptitude and numerical accuracy.
• Previous banking experience and knowledge of branch workflows.
• Ability to stay updated with banking regulations.
• Proficiency in common banking software and MS Office.

Responsibilities

• Handle customer calls and provide branch support for deposit products.
• Keep up-to-date with banking regulations and procedures.
• Assist customers with transactions and learning resources.

Skills

Mathematical aptitude

Banking experience

Regulatory knowledge

Tools

Microsoft Office

Net Teller

Express Telebanking

Synergy

4Sight

Job description

Description

Union Bank has called Vermont home since 1891 — and we’re proud of our local roots. We’re a modern, community-focused bank where people come to grow their careers and make a difference. We offer strong benefits, support continuing education, and believe in promoting from within. If you’re looking for purpose, opportunity, and a team that cares, you’ll find it here!

We are seeking:

We are seeking a motivated individual for a full-time Operations Specialist position. This individual, under supervision, will handle customer calls and provide branch support as it relates to deposit products. This candidate should be technologically adept, deliver outstanding customer service, and have a continuous desire to learn.

Why work with us?

While working for a VT Based company that makes a difference in our VT and NH communities, you can enjoy the following perks:

• Generous Paid Time Off
• Health, Dental, and Life Insurance
• Partially paid Short and Long-Term Disability
• Company-matched 401K retirement account
• Bankers’ hours
• Paid Federal Holidays

Requirements

1. Mathematical aptitude.
2. Previous banking experience and knowledge of Bank’s workflow as it pertains to the processing of items.
3. Responsible for keeping up to date with pertinent banking regulations and banking principles.
4. Software Utilized: Microsoft Office, Silverlake, Net Teller/ Express Telebanking, Synergy and 4Sight.

Salary description: $21-$23/ hour.