Banking Operations Specialist — Drive Branch Efficiency

Eastern Bank; Massachusetts; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Eastern Bank is seeking an Operations Associate in Massachusetts to oversee the daily operational elements of a small to mid-sized banking office. You will handle cash vault/ATM duties, compliance, and the review of new account documentation while also serving customers in sales and transactional capacity.

The role requires multitasking in a fast-paced environment, strong communication, and proactive problem solving. Competitive benefits are included.

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong interpersonal and customer service skills.
• Excellent written and verbal communication.

Responsibilities

• Manage branch cash vault and ATM operations.
• Audit cash drawers and negotiable instruments for compliance.
• Process new account opening documents and support branch activities.
• Open deposits, process loan applications, and refer customers to other banking lines.
• Assist customers with routine servicing and monetary transactions.

Skills

Independent worker

Multi-tasking

Customer service

Strong communication

Job description

Eastern Bank is seeking an Operations Associate in Massachusetts to oversee the daily operational elements of a small to mid-sized banking office. You will handle cash vault/ATM duties, compliance, and the review of new account documentation while also serving customers in sales and transactional capacity.

The role requires multitasking in a fast-paced environment, strong communication, and proactive problem solving. Competitive benefits are included.