Banking Operations Specialist II

M&T Bank; Town of Amherst (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

M&T Bank in Amherst, New York is seeking a detail-oriented Operations Clerk to complete a variety of post-transaction processing and balancing tasks. The role involves data entry, scanning, and ensuring accurate posting of customer transactions and items from internal and external sources.

You'll monitor workflows, assist with training, and serve as an escalation point for less experienced teammates while upholding the bank's risk standards and controls.

Qualifications

• High School diploma or GED required.
• Proven data entry skills.
• Proven personal computer skills.
• Proven reconciliation skills.

Responsibilities

• Receive and prepare work for capture on scanning device.
• Complete data entry and data correction.
• Capture work on scanning device.
• Complete more complex balancing functions.
• Complete strikes and settlements of items processed, and if possible, resolve routine out-of-balance conditions.
• Assist with more complex training within the department.
• Complete specific system monitoring functions.
• Assist in monitoring workflow within unit and serve as escalation point for issues encountered by less experienced team members.
• Recommend procedural changes in the unit and assist with revisions once approved.
• Resolve routine problems independently; elevate more complex problems to management as needed.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Skills

Data entry

Reconciliation

PC skills

Education

High School diploma or GED

Some post high school education

Tools

Spreadsheet software

Job description

M&T Bank in Amherst, New York is seeking a detail-oriented Operations Clerk to complete a variety of post-transaction processing and balancing tasks. The role involves data entry, scanning, and ensuring accurate posting of customer transactions and items from internal and external sources.

You'll monitor workflows, assist with training, and serve as an escalation point for less experienced teammates while upholding the bank's risk standards and controls.