Banking Operations & Exceptions Specialist I

First Financial Bankshares; Center (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Financial Bankshares in Abilene, Texas, seeks a detail‑oriented banking professional to support daily exception processing, ACH disputes, and customer service within our Bank operations. You will balance items, monitor reports, and contribute to a fast‑paced, accurate service culture.

This role requires a high school diploma or equivalent, 18 months banking experience, good confidentiality, and solid computer skills.

Qualifications

• High school diploma or equivalent required.
• Minimum 18 months banking or bookkeeping/accounting experience.
• Excellent written communication, math, and general business knowledge.
• Ability to maintain a high level of confidentiality.
• Proficient in Microsoft Windows and Microsoft Office; 10-key by touch.

Responsibilities

• Responsible for working and balancing exception items (unposted, return items, chargebacks, positive pay return items, stop payment suspects) and Regulation E disputes for ACHs.
• Monitor online reports to ensure proper Bank policies and procedures are followed.
• Other duties as assigned.
• Duties require critical thinking, problem solving, judgment and attention to detail.
• Incumbent has frequent interbank contact with officers and personnel from other banks.

Skills

Written communication

Mathematics

Confidentiality

Teamwork

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Office Suite

10-key by touch

Job description

First Financial Bankshares in Abilene, Texas, seeks a detail‑oriented banking professional to support daily exception processing, ACH disputes, and customer service within our Bank operations. You will balance items, monitor reports, and contribute to a fast‑paced, accurate service culture.

This role requires a high school diploma or equivalent, 18 months banking experience, good confidentiality, and solid computer skills.