Banking Operations & Card Services Specialist

Metairie-Bank; Metairie (LA); On-site; USD 36,000 - 54,000; Full time

Job summary

Metairie Bank in Metairie, LA is seeking an operations-focused professional to provide back-office support for deposit operations, electronic banking, card services and customer service functions. The role emphasizes accuracy and timely handling of daily tasks to support branch operations.

The position assists with daily processing, account maintenance, transaction review, research, balancing and exception handling, ensuring compliance with policies, procedures and regulatory requirements.

Qualifications

• Experience in banking, financial services, accounting, customer service, or administrative roles preferred.

Responsibilities

• Provide daily back-office support to branch and Customer Service employees.
• Assist with research and resolution of customer account and transaction issues.
• Support with debit card and ATM card servicing, including card maintenance, replacements, status changes, and other authorized requests.
• Assist with online and mobile banking maintenance and customer service requests.
• Aid with Bill Pay, external and internal transfers, mobile deposit, and other electronic banking services.

Job description

Metairie Bank in Metairie, LA is seeking an operations-focused professional to provide back-office support for deposit operations, electronic banking, card services and customer service functions. The role emphasizes accuracy and timely handling of daily tasks to support branch operations.

The position assists with daily processing, account maintenance, transaction review, research, balancing and exception handling, ensuring compliance with policies, procedures and regulatory requirements.